Jessica
Administrative support with clinical control kept in the practice
Jessica supports reception, booking, draft-note preparation, BPE transcription and operational follow-up. It does not diagnose, prescribe or approve a clinical record. Urgent reported symptoms are raised to the clinician by phone and WhatsApp; the clinician decides and confirms the response.
Ambient Scribe
Collar-mic audio streaming
24/7 AI Reception
Inbound call booking & triage
Website Intake Bot
Conversational patient intake
Dentally & SOE EXACT
Review-gated record workflow
BPE Charting
6-sextant periodontal parser
Lab Coordination
Representative milestone review
Principal Escalation
VoIP calls & WhatsApp alerts
Payment Contact
Hosted-link workflow
Campaign Intelligence
Governed acquisition planning
Jessica Copilot
Your digital employee and practice control centre
Feature 1 · Ambient Collar Scribe
Hands-Free Collar-Mic Audio Streaming & Real-Time Dental Scribing
Dentists and nurses wear discreet lapel microphones in surgery. Jessica parses spoken dental terminology in real-time, matching clinician dialogue with procedure codes and GDC documentation standards.
Select Surgery Scenario:
"Good morning Marcus. Today we are placing the single dental implant at site FDI 36 (lower left first molar). Medical history is clear with no changes since consultation."
"Administering one cartridge of 2% Lidocaine with 1:80,000 adrenaline via left inferior dental nerve block and long buccal infiltration."
"Logged 2.2ml 2% Lidocaine 1:80k. Batch EXP 2027. Full depth anaesthesia confirmed in 4 minutes."
"Mid-crestal incision made, full-thickness mucoperiosteal flap elevated. Sequential osteotomy under sterile saline irrigation at 800 RPM. Straumann BLX 4.5 by 10mm fixture seated with 42 Ncm primary stability. Healing abutment 3.5mm height placed."
"Straumann BLX Lot #904221 recorded. 2 x 4-0 Vicryl interrupted sutures placed mesial and distal."
"Haemostasis verified. Post-op verbal and written instructions provided: soft diet 7 days, 0.2% chlorhexidine mouthwash BD, Ibuprofen 400mg TDS PRN. Suture removal review in 10 days."
Surgical placement of single endosseous dental implant at site FDI 36 (Lower left first molar)
Medical history reviewed and confirmed verbally. No changes. Nil known drug allergies. Signed informed surgical consent on file.
1 x 2.2ml cartridge 2% Lidocaine with 1:80,000 Epinephrine (Adrenaline) administered via left ID block and long buccal infiltration. Profound anaesthesia achieved.
- Mid-crestal incision with sulcular release; full thickness mucoperiosteal flap elevated.
- Sequential osteotomy drills (2.2mm, 2.8mm, 3.5mm) under chilled sterile saline irrigation.
- Fixture: Straumann BLX 4.5mm diameter x 10mm length (Lot #904221).
- Torque: 42 Ncm primary stability achieved. Healing abutment (3.5mm height) hand tightened.
- Closure: 2 x 4-0 Vicryl interrupted sutures. Tension-free primary closure.
Suture removal & surgical review booked in 10 days (Dr. Campbell).
After clinician approval, Jessica routes the draft to the configured Dentally or SOE EXACT workflow.
Inbound reception
Booking calls and clinician-led urgent escalation
This simulation shows Jessica recording a caller's request, checking approved emergency warning signs and offering an available appointment. Jessica does not diagnose or collect a medical history; the practice sends its approved form separately.
Jessica AI Front Desk
Inbound Patient Telephony · 24/7 Practice Gateway
Good morning, thank you for calling the dental practice. My name is Jessica. How may I assist you with your smile today?
Hi Jessica, my name is Claire Robinson. I was looking at your dental implant treatments. I have a missing lower molar and I am travelling from Edinburgh. Could I book a consultation with Dr. Campbell?
Certainly, Claire. Dr. Campbell leads our implant suite and regularly sees patients travelling across Scotland. He has an assessment slot available this Thursday at 14:00 or Friday at 11:30. Which suits your travel schedule better?
Thursday at 2:00 PM would be ideal, thank you.
Thank you. I have reserved Thursday at 14:00 with Dr. Campbell and sent the appointment details by SMS. The practice will send its approved medical history form separately for you to complete before the visit.
Representative appointment record
"Appointment reserved: Implant consultation with Dr. Campbell on Thursday at 14:00. The practice will send its medical history form separately."
Website enquiries
Contact, enquiry and booking capture
The website assistant collects the minimum information needed to respond: contact details, the reason for the enquiry and booking preferences. It does not collect a medical history, clinical records or smile photographs. The practice's approved medical history process remains separate.
Jessica · Practice booking assistant
Representative enquiry and booking flow
Enquiry summary
Contact and booking fields are shown ready for staff review. This case study does not create a live Dentally patient record.
Record review
Dentally and SOE EXACT review workflow
Select a practice system to see the field-mapping and approval workflow. This public demonstration uses representative records and keeps every clinical write behind practice review.
Dentally Review Mapping
Illustrative field mapping · clinician approval required
Payload: { uid: "DNT-992014-UK", site: "36", auth: "GDC-CAMPBELL-91" }
Payload: { sextants: ["2", "1", "2", "2", "1", "2"] }
Payload: { recall: "Suture removal & surgical review booked in 10 days (Dr. Campbell).", diaryLocked: true }
BPE draft charting
Real-Time 6-Sextant Periodontal Screening Parser
As the dentist or hygienist speaks BPE scores, Jessica places each stated value into a draft six-sextant chart. The clinician checks the transcription and remains responsible for interpretation, diagnosis, recall and treatment decisions.
Periodontal BPE 6-Sextant Matrix
Clinician interpretation and recall
Selected Sextant Analysis:
Pockets < 3.5mm. Localised calculus removed. No subgingival margin involvement at site 36.
BSP Clinical Protocol Action:
Oral hygiene instruction (OHI), subgingival ultrasonic scaling under local anaesthesia where indicated, and standard 6-month periodontal review.
Lab coordination
CAD/CAM Prosthetic & Courier Delivery Tracking
This representative board shows lab milestones, expected delivery times and delay alerts in one place. A deployed workflow depends on the practice and laboratory systems that are actually connected.
All-on-4 Maxillary Milled Titanium-Acrylic Arch
Patient: Eleanor Sterling (PT-7210)
Custom Titanium Abutment & Screw-Retained Zirconia Crown (Tooth 36)
Patient: Marcus Vance (PT-8941)
Upper Clear Aligner Batch (Trays 1 to 12) & 3D Printed Models
Patient: Gemma Sinclair (PT-6632)
Feature 7 · Principal Escalation
Urgent Principal Phone Call & Encrypted WhatsApp Escalation
When a caller reports an urgent warning sign or an operational problem needs a decision, Jessica raises the facts to the principal by phone and WhatsApp. The clinician reviews the report and confirms what happens next.
Jessica Outbound Voice AI
Principal Direct Line · Encrypted VoIP Bridge · Evening (After-Hours Call)
Good evening, Dr. Campbell. Urgent clinical escalation from the practice regarding patient Marcus Vance (Patient ID PT-8941).
Patient phoned our emergency out-of-hours line reporting continuous socket bleeding following surgical removal of impacted tooth 38. Pressure gauze has failed. Pain score is elevated.
Do you authorise opening surgery for local haemostatic suture placement or shall I dispatch prescription Tranexamic acid mouthwash to the on-call pharmacy?
Authorise opening Surgery 1. Jessica, ping Marcus’s medical history, surgical chart, and contact directly to my WhatsApp.
Understood, Dr. Campbell. Surgery 1 opened on-call. Marcus notified, and clinical packet transmitted to your WhatsApp.
Jessica AI
online
Payment contact
Hosted payment-link workflow
This representative workflow shows staff reviewing an overdue balance and a patient receiving a hosted payment link. Jessica never asks for, receives or processes card details, and this page does not connect to a payment provider or patient account.
£850 Overdue - Implant Crown (Patient: JD-442)
Balance is shown as 14 days overdue. Staff can review a secure hosted-link message before it is sent in a real deployment.
£60 Hygiene Fee (Patient: AL-198)
Example: a payment provider reports settlement after the patient uses its hosted link. Jessica does not handle the card transaction.
Patient VoIP · John (JD-442)
Payment Recovery Call
Hello, John speaking.
Good afternoon John, this is Jessica calling from the dental practice about the outstanding balance of eight hundred and fifty pounds for your recent implant crown. I can send a secure payment link to your phone. Would you like me to do that?
Yes, send the link and I will pay with Apple Pay.
The secure link has been sent to your mobile. The practice will confirm once the payment provider reports the settlement. Have a lovely day.
Campaign Intelligence
Turn suitable diary capacity into governed acquisition.
Jessica runs the campaign workflow: she identifies suitable capacity, prepares the creative, keeps approvals together and monitors the outcome trail.
Opportunity evidence
Clear-aligner consultation capacity
Next 14 days · 4 suitable open consultation slots
Capacity
4 slots
Maximum four additional bookings
Proposed cap
£500
Across three representative routes
State
Campaign running
Delivery monitored by Jessica
Decision boundary
Jessica can prepare the work; the principal approves clinical advertising and spend.
- Budget cap is fixed at £500
- Adult-only audience boundary
- Approved factual claim bank
- Consent-aware attribution only
Designed by Jessica
Meta campaign creative · 7f1a0c2e…b91d
Jessica Campaign Intelligence
Explore your consultation options.
A clear, considered first conversation.
Review notes
Claim source
Approved factual service language only.
Asset provenance
Adult editorial creative with generous copy safe space.
Required before launch
Principal approval and final campaign review.
Cross-channel deployment
One approval manifest. Three channel-specific drafts.
The creative idea stays consistent; copy, format and delivery structure are adapted to the channel.
Meta · Jessica-managed campaign
Explore your consultation options
A considered route to a clear-aligner consultation.
Campaign control
Jessica is managing delivery within the approved campaign plan.
REP-META-1042
Two-minute lead follow-up
Jessica calls while the enquiry is still fresh.
A consented ad-sourced enquiry becomes one coordinated phone and SMS follow-up in under two minutes.
Jessica → prospective patient
Campaign enquiry follow-up · completed in 1 minute 19 seconds
The retained call transcript will appear in time with the recording.
Outbound SMS
One immediate follow-up.
Shown on the prospect’s phone; no reply is shown.
Jessica
Your dental practice
Today 10:02
Hi, it’s Jessica from your dental practice. You recently asked about a clear-aligner consultation. I can help arrange a suitable consultation time. Reply when convenient.
Outcome and attribution
Measure the patient journey, not just the click.
Suitable capacity
4 slots
Next 14 days · diary evidence
Proposed cap
£500
Principal review required
Leads contacted
8/8
Within two minutes
Comparison cohort
8 attended
Representative historic fixture
Approval ledger
Opportunity prepared
Complete
Creative reviewed
Complete
Principal approval
Required
Deployment
Running
Demonstration data only · campaign activity, calls, messages, spend and outcomes shown here are synthetic.
Jessica AI Practice Copilot
Natural language voice & text orchestration for practice owners
Click the orb to hear Jessica
Good morning, Dr. Campbell. Your clinical drafts, website enquiries, reception calls and SOE EXACT review queue are ready. I will keep every clinical record action behind clinician approval.
Illustrative workflow using synthetic data and pre-recorded voice; no live patient system is connected.
Clinical Infrastructure
GDC Standards & Caldicott Data Isolation
The controls below explain how Jessica stays within an administrative role. They follow the Jessica compliance specification; deployment evidence must be checked before live patient data is used.
| Control | How it works |
|---|---|
| Clinical decisions stay with clinicians | Jessica records reported symptoms and applies practice-approved warning-sign questions. It does not diagnose, give a prognosis, prescribe or choose treatment. Urgent cases are raised by phone and WhatsApp; the clinician confirms the response. |
| Clinical notes remain drafts | Spoken observations can be organised into a clearly marked GDC clinical draft. The clinician checks, edits and approves it before any record action. The source and approval are retained in the audit trail. |
| Website data is kept to a minimum | The public assistant collects contact details, the reason for the enquiry and booking preferences. It does not take a medical history, clinical records, a full address or patient photographs. The practice sends its approved medical history form separately. |
| Audio has a defined boundary | A live deployment uses consented, transient transcription and does not create a biometric voiceprint. The recordings on this page are authorised synthetic demonstration media, retained only so visitors can hear the example. |
| Patient data is isolated | The dental practice remains the data controller and WorthCoWorks acts as processor. Access is role-based, data is encrypted, UK-resident processing is used where specified, and only the minimum necessary data is exposed to each workflow. |
| Payments stay with the provider | Jessica may send a practice-approved hosted payment link. It never asks for, receives or processes a card number or security code; the payment provider reports the outcome. |
| Public controls are illustrative | The Dentally and SOE EXACT panels on this page show the review and approval pattern. They are not live integrations and do not change a patient record. |